IT Support

For further information regarding Computing & Audio Visual Support, please follow any of the links below:

The Daniels IT Support Team provides support to Daniels students, faculty, and staff Monday to Friday, between 9:30am and 5:00pm. The team supports a variety of issues, including account activation, e-mail, wireless access, connecting to our network and printing.

 

How do I get IT Support or Rent Equipment?

Create a ticket using our NEW Ticketing System: https://uthrprod.service-now.com/daniels 

Login with your UofT username and password. 

UTORid weblogin

Once you are logged in you will navigate to either "Open a Ticket" if you need IT support or "Request Something" if you need to rent equipment.

ALD Help Desk

Ticketing System: Using the drop down menu provided, select the area of inquiry for which you need assistance in and provide a brief description as well. Once done, press "Submit" 

Get Help Form

Equipment Rental System: Using the drop down menu provided, select the type of equipment you're looking for and add a date of return/ any comments you may have. Once done, press "Submit" 

Equipment Request Form - ALD

Once you have submitted a ticket, an IT support staff will contact you shortly to assist.